Privacy Policy

ContactSack ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Revenue Recovery System services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

We may collect the following categories of personal information:

Contact Information: Name, phone number, email address, and business name submitted through our contact forms or booking calendar.

Business Information: Business type, service area, and operational details you provide when requesting our services.

Communication Data: Records of SMS messages, emails, and other communications exchanged through our platform as part of service delivery.

Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs, collected via standard web analytics tools.

Device and Technical Data: IP address, browser type, operating system, and device identifiers collected automatically when you visit our site.

We use the information we collect for the following purposes:

- To provide, operate, and improve our Revenue Recovery System services
- To respond to your inquiries and fulfill service requests
- To send transactional communications including appointment confirmations, reminders, and follow-up messages
- To send SMS notifications, alerts, and occasional marketing communications where you have provided explicit consent
- To process and manage your account and billing
- To comply with legal obligations and enforce our Terms of Service
- To analyze usage patterns and improve our website and services

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our website and delivering our services (e.g., CRM platforms, SMS delivery providers). These providers are contractually obligated to keep your information confidential and use it only to perform services on our behalf.

Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

We explicitly do not share SMS opt-in data or consent information with any third parties for any purpose.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When your information is no longer needed, we will securely delete or anonymize it. You may request deletion of your data at any time by contacting us at [email protected].

Depending on your location, you may have the following rights regarding your personal information:

- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to certain legal exceptions
- Opt-Out of SMS: Reply STOP to any SMS message to opt out of text communications at any time
- Opt-Out of Email Marketing: Click the unsubscribe link in any marketing email

To exercise any of these rights, contact us at [email protected] or 573-617-7111.

Our website uses standard web analytics tools that may set cookies or use similar tracking technologies to understand how visitors use our site. This data is used in aggregate form to improve our website and is not linked to individual identities. You can control cookie settings through your browser preferences.

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected].

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ContactSack
Zach — Owner
Phone: 573-617-7111
Email: [email protected]
Location: Crystal City, Missouri, USA